How AI sizing helped Showroomprivé reduce returns
About
Showroom Privé is a leading online retailer offering exclusive flash sales on fashion, beauty, home, and lifestyle products. Founded in 2006 in France, it partners with premium brands to provide members-only deals, combining quality, affordability, and convenience for shoppers across Europe.
Our Influence
1.8x
-11%
Challenge
Despite its success as a top destination for exclusive flash sales, Showroom Privé faced significant challenges with sizing accuracy, leading to high return rates and abandoned carts. Shoppers often hesitated to purchase without a clear understanding of fit, which impacted both conversion rates and customer satisfaction. As a brand committed to delivering exceptional value through premium deals and sustainable fashion, Showroom Privé was eager to find a way to enhance the shopping experience, reduce returns, and align with its environmental goals by improving fit accuracy for every customer.
Solution
To tackle these challenges, Showroom Privé integrated Kleep’s AI Smart Sizing technology. By analyzing customers' body shapes through just two photos and a brief questionnaire, Kleep provided personalized size recommendations, ensuring a more accurate fit for every shopper. This seamless integration improved the shopping experience by giving customers the confidence to make quicker, more informed purchase decisions.